Photo Credit – Perry Grone (Unsplash)

As outlined in my previous blog post ‘The Perception Of Value – Part 1’, the world of Lean is all about value – delivering value to our customers and also ensuring we value our greatest asset, our employees.

 Do we know if our employees/colleagues feel valued?

We may think our employees/colleagues are happy and feel valued but do we really know for definite?

When we say we value someone, it is not our perception that counts or determines it.

What determines it is how that person feels, do they feel valued?

Do our actions and words or absence of actions and words make them feel valued?

That is the true measure.

Everything else is a perception,

Thanks for reading,

Siobhain

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